Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

If your order is placed by 2 PM CST, Tuesday through Friday, we can usually ship it out the same day. Occasionally, we get a little backed up, and it may have to wait until the next morning. If you need to receive it quickly, please make a note in the ‘Order Notes’ field when placing your order, or email us with your order number, and we will do our best to get it out as quick as possible!

Once you place an order with us, you will be given the option to create an account. If you are not ready to place an order, but still wish to create an account, please click HERE.

Please call or email us with your name and order number.

We will send you a tracking number as soon as your order ships.

Please refer to our Privacy Policy.

Yes, we charge 6% Kentucky Sales Tax on all orders.

We currently only ship to the continental United States.

Please be aware that some items may be shipped from a different location than our store. When this is the case, we will notify you.

If you need to swap an item

Returns and Exchanges

We accept returns on any items, only after you contact us with a return request, AND provided at least one of the following is true:

• You received an item that is different than what you ordered

• Your item is broken or defective

• Your item was shipped after its expiration date

Once you submit a return request, we will follow up with you to resolve the situation.

We are sorry to hear that! Please fill out a Return Request HERE.

We are sorry to hear that! Please fill out a Return Request HERE.

Once you receive a return authorization from us, you will be provided with the address.

By phone: 270-577-1212

By email: henderson.hemp.co@gmail.com.

Use the contact form HERE.

Please contact us immediately.

By phone: 270-577-1212

By email: henderson.hemp.co@gmail.com.

Use the contact form HERE.

Generally, yes. Please contact us as quick as possible, though!

By phone: 270-577-1212

By email: henderson.hemp.co@gmail.com.

Use the contact form HERE.

Some items we carry will allow you to back order products that we are confident we can get back in stock within a decent time frame.

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© Henderson Hemp Company 2019
DISCLAIMER | PRIVACY | TERMS & CONDITIONS

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.